Privacy Policy

At dokumaga.co.uk, operated by Documaga LLC (“we”, “us”, “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services to apply for or renew a UK TV Licence.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect information to process your application and provide customer support, including:

• Personal Information: Name, email address, phone number, billing address, postcode, and any details provided when filling out our forms.
• Payment Information: Payment data is collected and processed securely by third-party providers. We do not store payment card details on our servers.
• Technical Data: Including IP address, browser type, device type, operating system, and pages visited—collected automatically for analytics and site improvement.
• Cookies & Tracking Technologies: We use cookies and similar technologies to enhance your experience, track site usage, and personalize content. You may disable cookies via your browser settings.

2. How We Use Your Information

• Process and manage your TV Licence application or renewal.
• Communicate with you regarding your request and provide support.
• Improve our website, services, and user experience.
• Comply with applicable laws and regulatory obligations.
• Prevent fraud, abuse, or other harmful activities.

We do not sell or rent your personal information to third parties.

3. Sharing of Information

We may share your information in the following cases:

• Service Providers: With trusted providers (e.g., payment processors or hosting services) under confidentiality agreements.
• Legal Compliance: When required by law, court order, or government request.

• 4. Data Security

  We implement industry-standard measures to protect your data, including SSL encryption, access controls, and secure infrastructure. However, no online system is 100% secure, and we cannot guarantee absolute protection.

  5. Your Rights (UK/EU Residents)

  Depending on your location, you may have rights to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your data.
  • Restrict or object to certain processing.
  • Withdraw consent to marketing communications.

  To exercise these rights, contact us at [email protected]. We will respond within applicable legal timeframes.

  6. Retention of Data

  We retain your personal data only as long as necessary for service provision, legal compliance, dispute resolution, or enforcement of our agreements.

  7. Third-Party Links

  Our website may contain links to external websites. We are not responsible for their privacy practices and encourage you to review their policies.

  8. Children’s Privacy

  Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children.

  9. Changes to This Privacy Policy

  We may update this policy periodically. Any changes will be posted on this page with the updated date. Continued use of the site implies acceptance of the revised policy.

  10. Contact Us

  If you have questions or concerns regarding this Privacy Policy or your personal data, contact us at:

  Documaga LLC
  30 N Gould St Ste N
  Sheridan, Wyoming 82801
  Email: [email protected]